You’ll stay and train with the Ripple team at Willows Lodge. Hotelier Denny Fitzpatrick will immerse you in the “5 I’s”, his culture blueprint that has made Willows Lodge the top rated luxury resort in Washington. You’ll go behind the scenes and interact with staff who personalize the customer experience, and as a guest, encounter it first hand.

Ranked as the #1 Fan Experience in the NFL, you’ll tour Century Link Field, home of the Seattle Seahawks. Chad Scarborough will show you how his team of 1,500 event services staff manage every game day touchpoint for 2.3 million visitors each year.

Plus, there will be time for your team to process insights, strategize, and have focused sessions with the Ripple team. Register.